It is sometimes
not enough merely to see that insurance is in place, it is important also to
know what is covered by that insurance.
An example of inappropriate insurance came to
light when a major building-products manufacturer undertook the role of main
contractor in remedial works to a refurbishment project. Their building system and materials had been
used for the refurbishment work, but performance when finished was flawed. Believing the faults lay in the site work,
not in their products, they undertook to confirm this to the building owner by
implementing repairs.
They ably set about correcting the
installation. This done, the work
failed. They had created an excellent
test bed for a relatively new product.
By minimising workmanship error and having full control over design and
materials, they had ensured there was a full-sized example of their building
system, which was correctly set up and exposed as intended to the
elements. This was a much more robust
way of evaluating the system than the laboratory tests and computer modelling
upon which all had hitherto relied. The
failures were limited and allowed specific flaws in the computer modelling to
be identified, with benefits for the future development and use of the system.